Creative Resource Manager
Location
Los Angeles
Department
Client Services
Reports To
Managing Director
Type
Full time
Does this sound like you?
About Invisible Dynamics
Invisible Dynamics is a next-generation brand transformation consultancy. We help the world's most ambitious Brands accelerate growth through harnessing creativity, culture, and commerce to drive revenue and relevance. Headquartered in Los Angeles, with offices in New York and London, our consulting, agency, production, and incubation group offers a unique partnership model to deliver accelerated growth and stakeholder value.
Our Core Values
How you do anything is how you do everything.
We combine commerce, culture and creativity.
Communication is the key to collaboration.
Rome took time.
Co-founders mindset
Smiling is contagious.
Purpose
As Creative Resource Manager at Invisible Dynamics, you will be the operational backbone of our creative department — ensuring that the right people are on the right work at the right time, across a growing creative team spanning various locations and time zones. This is a relationship-first, systems-minded role.
You will work in close partnership with the Creative Leadership team and Client Services team to maintain visibility across workloads, flag pressure points before they become problems, and build the processes and tools that allow our creative teams to focus on what they do best. Because we don't track time or bill hours, your intelligence will come from active listening, trusted relationships, and a deep understanding of how work moves through our organization. Your ability to earn the confidence of creative leads while driving operational clarity is what makes this role work.
This role reports into Client Services and is fundamentally oriented around process, communication, and organizational health — bringing the rigor and discipline that enables creative-led teams to thrive at scale.
Essential Skills
You are an experienced resource or operations professional with a background in creative agencies, production environments, or complex creative organizations — and a genuine understanding of how creative teams work, think, and communicate. You know how to navigate between the process-driven world of operations and the relationship-driven world of creative work without losing credibility in either.
You are:
A natural connector and communicator — someone who builds trust quickly across disciplines and knows how to have honest, productive conversations about capacity, priorities, and workload without creating tension
Operationally sharp — able to design and implement clear, practical processes that stick, and comfortable introducing tools and systems that improve how a team works without overcomplicating it
Proactive by instinct — you don't wait for problems to surface; you're already tracking the signals and flagging what's coming before it becomes a fire
Calm under pressure — comfortable triaging competing priorities and helping leaders make fast, clear resourcing decisions in ambiguous or fast-changing situations
Detail-oriented without being rigid — you hold a lot of moving parts simultaneously and keep them organized, but you adapt when the work demands it
Cross-office and cross-cultural in your approach — experienced working across time zones and geographically distributed teams, understanding how to maintain rhythm and communication at a distance
Responsibilities
Resource Forecasting
Work closely with Client Services and Leadership to understand the pipeline and anticipate upcoming resource needs — building forward-looking visibility rather than managing reactively
Maintain a living capability and skills map across the creative department to enable fast, accurate matching of people to projects
Identify when internal capacity is insufficient and support the coordination of freelance or external talent to fill gaps — including onboarding and integrating external resources into the project rhythm
Flag recurring structural gaps (skill sets, seniority levels, office coverage) to the MD to inform hiring planning
Resource Planning & Workload Management
Maintain a real-time, holistic view of creative team capacity and workload across all three offices — Los Angeles, New York, and London
Ensure each member of the creative team has a balanced workload that reflects their skillset, seniority, and current bandwidth
Partner with creative leadership and Client Services to align resource allocation with project demand — ensuring the team is set up to deliver at the highest level on every engagement
Proactively identify resource gaps, overlaps, and misalignments before they impact work quality or team health
Resource Communication & Change Management
Own the communication of resource changes across the creative department — ensuring every team member and lead has the information they need to keep work moving
Facilitate a regular resourcing cadence with creative leads across all offices — maintaining consistent check-ins that surface capacity intelligence across time zones
Support new hire integration into the resourcing rhythm, helping team members understand how work flows at ID from day one
Act as a first point of escalation when resourcing challenges arise — assessing the situation, proposing solutions, and supporting leaders in making fast decisions
Help manage competing priorities across concurrent projects and offices, keeping Client Services and creative leadership aligned when trade-offs are required
Support the broader Client Services team in ensuring creative teams always have the context and clarity they need to deliver
Resource Operations
Develop, implement, and continuously refine the processes, tools, and systems that govern how resourcing works across the creative department
Identify and evaluate technology solutions that improve resourcing visibility and communication at scale — and lead their adoption across the team
Operationalize key workflows across the creative department, working with creative leadership to embed new processes in a way that earns buy-in rather than resistance
Document resourcing standards and best practices to create consistency and institutional knowledge as the team grows
Logistical Requirements
The Creative Resource Manager will be based out of our Los Angeles office, with a commitment to in-person collaboration. Monday–Thursday required in office; optional work-from-home Fridays. The salary range for this role is $120,000-$140,000 annually (based on location and experience) with medical, dental, vision, life insurance and unlimited PTO. Travel (US and international) may be required. As a full-time employee, extended hours—including evenings and weekends—may be necessary to meet client deadlines and production timelines.
